We know you may have questions about the coronavirus (COVID-19) and what it means for your safety and your travel plans. This is a confusing time for both travelers and owners, and we want to assure you that we are closely monitoring the situation and adhering to all guidelines set forth by the Center for Disease Control and World Health Organization.
Our top priority is to keep our guests and owners safe. This is why we have always imposed and adhered to the most stringent cleaning standards — we value our guests’ health above all else. We have been and will continue to thoroughly sanitize each home after checkout, the process for which includes wiping all surfaces with antibacterial cleaner, sanitizing kitchens and bathrooms, cleaning all floors, and installing new, clean linens that have been processed in our owned-and-operated industrial linen facility. We also provide new hand soap, toilet paper, paper towels, and basic cleaning supplies in every vacation home.
We will continue to navigate this situation on a day-by-day basis and take all necessary measures to both keep our guests, owners, and staff safe, and to help prevent the spread of this disease. Should you have any questions about our processes or an upcoming reservation, please contact us at 949.673.2627 or firstname.lastname@example.org.